LINE UP TICKETS SERVICE MERCH NATION RULES COMMUNITY

ACCESSIBILITY

ACCESS REQUIREMENTS

Customers with Access requirements are welcome at MIK Music Festival. There are a number of facilities available on site to make sure your visit is as comfortable and enjoyable as possible, including the provision of free Personal Assistance Tickets. Whilst we endeavor to fulfil all access requests the deadline for submission is 15th July. We cannot guarantee that requests made after this date will be accepted. Access Customers will be sent an Accessible Information Pack and Access Site Map prior to the event.

If you have an Access requirement, please email us: mikfestival@kaboodle.co.uk

CONTACT

Please contact us in advance via access@mikfestival.com if you have high dependency needs, questions around accessing performances, or any other enquiries which are not answered below. You can also contact us via any of our social media networks.

PERSONAL ASSISTANT TICKET

A Personal Assistance ticket is made available to customers requiring assistance in order to attend the event. If you require a PA ticket please purchase your own ticket first and then apply for your PA ticket by emailing mikfestival@kaboodle.co.uk. Proof of eligibility is required to provide you with your PA ticket. The event organizers will adopt the Attitude Is Everything policy for proof of eligibility. The following forms of copied evidence make an individual ‘automatically eligible’:

Front page of DLA / PIP letter
Front page of Attendance Allowance letter
Evidence that registered severely sight impaired (blind)
Recognised Assistance Dog ID card
Credibility’s Access Card showing you require a +1/+2 to accompany you.

TRANSPORT

The festival site is located in Southwark Park.
The address is
Carriage Drive, London, SE16 2ET

Tube
Bermondsey

Bus
1, 47, 188, 199, 225, 381, 395, P13

Car or bike
car park located at Hawkstone Road.
Bikes can be parked at Hawkstone Road

public transport hubs, both with step free access.

More information on the National Rail website
More information on the TFL website

BLUE BADGE CAR PARKING

A blue badge car park will operate at the event. Spaces within the blue badge carpark must be pre-booked. Please apply for spaces by emailing us:

access@mikfestival.com

ACCESSIBLE ENTRANCE

Both General Admission entrances at the event has dedicated Access Lanes, both 1.2m wide or greater.

Viewing Platforms

Viewing Platforms are provided for those who require them. Platforms are located atthe main stages at the event. Each viewing platform user will be entitled to one additional pass for use by one friend or Personal Assistant at a time. Please click here to apply. mikfestival@kaboodle.co.uk

The viewing platforms are designed for wheelchair users and others for whom the standing area is not suitable, plus one companion or PA ticket-holder if required, and will be available on a first come first served basis. A wristband will be required to gain access to the viewing platforms. To apply for access to the viewing platforms, please email mikfestival@kaboodle.co.uk On arrival, please collect your wristband from the Welfare Tent.
Please note that the Main Stage viewing platform is uncovered, so please prepare for all weather conditions.

Accessible Toilets

Accessible toilets are located at the Viewing Platform and also behind the Welfare Tent. They will also be allocated at each toilet block.

Lowered Bars

Lowered sections of counters are offered where possible at concessions at the event. Traders will offer an alternative serving policy if a lowered counter is not made available.
Please ask our staff for help.

Lights

Due to the nature of the event there will be flashing lights and strobe effects on all stages. Lasers may be used for some performances.

Personal Assistance Tickets

A personal assistance ticket is made available to customers requiring assistance in order to attend the event. If you require a PA ticket please purchase your own ticket and then apply for a PA ticket using this link. mikfestival@kaboodle.co.uk

SEATING

The MIK Music Festival is standing only. There is some seating across the site however this is limited and is within picnic areas only. Personal chairs and stools are not permitted. If seating is compulsory to your enjoyment of the event due to medical circumstances, you may apply for access to our viewing platforms via the mikfestival@kaboodle.co.uk. Please note that seating is limited on the accessible viewing platforms and will be granted on a first come first served basis. All access customers are permitted to use the access entrance lane, located at both public entrances.

ASSISTANCE DOGS

We welcome assistance dogs to the event, as long as they have been specifically trained to assist you, only use the toilet in a designated spending area and behave in a way that is appropriate around other customers. If you are planning to bring your assistance dog, we ask that you let us know by emailing access@mikfestival.com in advance so we can give you any necessary information and to enable us to plan to ensure you have the best experience possible.

EVENT SPACE AND SITE

The show takes place in Southwark Park. The area is predominantly grass, with limited hard standing pathways. All activities and stages are situated on the grass fields of the park.
Such terrain can become muddy in wet weather and this can limit access or make mobility more difficult. The weather can have a big impact on how easy it is for people to move around the site so please take this into consideration when planning your day.
Although there are some tarmac tracks on the festival site, these do not run into the stages (which all stand on grass). All road systems leading to the centre of the park from the entrances run up a slight gradient.

If you require further information access@mikfestival.com
If you could like this information in an alternative format or need more information on accessible facilities at the event, access@mikfestival.com